REFUND & RETURNS POLICY

Balaji Jaika

1. Returns

As we sell food products, returns are generally not accepted.

Returns are only applicable if:

The product is damaged
The product is expired
A wrong item was delivered

You must notify us within 48 hours of delivery.

2. Proof Requirement

Customers must provide:

Order number
Clear photos or videos of the product
Packaging images

Send details to: support info@balajijaika.com

3. Refunds

Approved refunds will be processed within 5–7 business days.
Prepaid orders will be refunded to the original payment method.
COD orders require bank details for refund processing.

4. Non-Refundable Cases

Refunds will not be issued if:

Wrong address was provided
Delivery was refused
Product was used/opened
Complaint was made after 48 hours