REFUND & RETURNS POLICY

Balaji Jaika

1. Returns

As we sell food products, returns are generally not accepted.

Returns are only applicable if:

• The product is damaged

• The product is expired

• A wrong item was delivered

You must notify us within 48 hours of delivery.

2. Proof Requirement

Customers must provide:

• Order number

• Clear photos or videos of the product

• Packaging images

Send details to: support info@balajijaika.com

3. Refunds

• Approved refunds will be processed within 5–7 business days.

• Prepaid orders will be refunded to the original payment method.

• COD orders require bank details for refund processing.

4. Non-Refundable Cases

Refunds will not be issued if:

• Wrong address was provided

• Delivery was refused

• Product was used/opened

• Complaint was made after 48 hours